Policy

Refund Policy

Digital Services

Website design, software development and digital setup are custom services. Refunds depend on the project stage and the written agreement.

Before Work Begins

Payments may be refunded before work begins, minus bank, mobile money, Paystack or processing charges where applicable.

After Work Begins

Deposits and milestone payments may be non-refundable once planning, design, development, setup or delivery work has started.

Completed Projects

Completed, delivered or approved digital services are not refundable. Fixes for agreed issues may be handled within the support period.

Refund Requests

Send refund requests to stakeonlineservicesgh@gmail.com with name, payment reference, service and reason.